Search the Keuka College Help Center

Help Center Search

Do I have to register for classes?

The Office of the Registrar will register you for classes in your first semester. They will need your english placement survey, math placement survey (if applicable), ASL placement (if applicable), and any final official transcripts before they can register you for your classes. 

If you have any questions, please reach out to the Office of the Registrar at (315) 279-5204 or [email protected].

How do I transfer college credits from high school?

The Office of the Registrar only accepts college credits taken in high school through dual enrollment programs with other college institutions. If you received college credit, please order an official transcript from that college/university and send it to the Keuka College Registrar’s Office. If you took AP Exams while in high school, please go to the College Board website to order your scores and send them to Keuka College. Once they receive your transcript/AP scores, they will be able to apply your transfer credit accordingly. All official transcripts must be sent directly from the institution. The Registrar’s Office will not accept transcripts from students/parents/guardians.

How do I waive the medical insurance fee from my bill?

Visit the Keuka College Waiver & Enrollment portal. Select the option 'Full Time Student Waive/Enroll' link and follow the on-screen instructions.

Information about how to access your waiver & enrollment portal will also be included on your bill. 

How do I pay my bill?

You can choose to pay your bill in one of the following ways:

  • Pay online through the KC Student Portal in the Self-Service section
  • Call the Office of Student Accounts at (315) 279-5237 to pay with a credit card over the phone
  • Mail a check to the Student Accounts office at the College using the following address format:

ATTN: Student Accounts
Keuka College 
141 Central Ave.
Keuka Park, NY 14478

Information on how to complete payments will be included on your printed bill. 

When is my bill due?

The first bill payment is due August 1

Payments coming from a payment plan, private student loan, parent plus loan, or if you have a 529 plan but can't get the funds until after August will be handled individually by Student Accounts.

When will my loans get disbursed?

Loans will disburse on August 01 for Fall 2024.

The Office of Financial Aid can not disburse loans until at least 10 days prior to the start of classes.

Due to the Department of Education, loans will appear as “ineligible” until after July 1 in the student portal. If a student plans to decline the loans awarded on their offer, the student must email Financial Aid directly at [email protected].

How do I log into my Keuka College email account?

After depositing, your account will be created within 1 to 2 business days. You will receive an email with your username and password and some instructions on accessing your email and KC Portal. 

If you do not receive your login information after 2 business days or experience issues trying to log in, please work directly with your Admissions Counselor or contact the IT Service Desk at (315) 279-5217.

When is the move-in day for Fall 2024 athletes?

Student athletes who are playing in a fall sport will move in August 16. These sports include soccer, volleyball, and field hockey. Additional information will be provided directly by your coach or members of our Athletics team.

When is move-in day for new students of Fall 2024?

New first-year students will move-in on Sunday, August 18 and complete New Student Orientation. Transfer students will move-in on Wednesday, August 21 and complete New Student Orientation. 

When is New Student Orientation?

For the incoming class of Fall 2024, New Student Orientation is Sunday, August 18 - Sunday, August 25.

  • First-year student move-in and NSO check-in is Sunday, Aug. 18, 2024.
  • Transfer student move-in and NSO check-in is Wednesday, Aug. 21, 2024. 
When is the first day of classes for the 2024-2025 academic year?

The first day of classes is Monday, Aug. 26, 2024. To view the college's academic calendar, click here.

Where can I find the Keuka College academic calendar?

To view the Academic Calendar, click here

How do I submit my transcripts to Keuka College?

Please have all official transcripts sent directly from each school ever attended to [email protected]. For additional admission requirements, click here.

Is it required that I have my official high school transcript sent to Keuka College?

If you have a conferred associate's degree reflected on your official transcript, you are not required to send your official high school transcript to Keuka College. If you do not have an associate's degree, you must send your official high school transcript to Keuka College.

As a recently graduated high school school student with college credit, can I be considered for an online undergraduate program?

To be accepted into an online undergraduate program, you must be a transfer student. A transfer student is defined as anyone who has previously attended a postsecondary institution, with or without completed college credits. For more information, please review the transfer student policy.