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Keuka College Help Center

No matter what answers you need, we're here to help. Explore the categories below, or use the search box at the top of this page to find answers to your questions. If you can't find what you're looking for, send an email to and we'll get back to you within one business day.

Trending Questions

How will student mail be delivered?

Students will receive an email from the College once a package or piece of mail has arrived and is ready for pickup. Students will retrieve mail from Room 115 in Strong Hall (on the first floor, the first door on the left after entering) between noon and 4:30 p.m. Please wear a facemask, respect social distancing rules, and have College ID ready to scan into the system. Please remember, a full name must be on the package in order to process. Please call (315) 279-5466 with any questions.

PLEASE NOTE: All incoming packages or mail for students should be addressed to 141 Central Ave., Keuka Park, NY 14478.

Where can I do a Field Period® experience?

Because Field Period® is self-designed, the sky is the limit with where you choose to go. Accessible through the College's Portal, there are many resources to help students find Field Period® sites including a database of past experiences and through employer postings on our Career Management System, Handshake. Faculty, staff, and alumni also serve as valuable resources for finding sites, and many students rely on additional networks including friends, family, past supervisors, and community members as well.

How do I sign up for the payment plan?

Keuka College partners with Nelnet Campus Commerce for payment-plan processing. There are a variety of plans from which to choose. Contact the Office of Student Accounts at (315) 279-5237 for information regarding payment-plan options, or call Nelnet Campus Commerce at (800) 609-8056, or visit their website here.

How do I know if my credits will transfer?

Transfer information can be found on our Keuka College Record.

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